COMPLIMENTI offers free shipment for all orders in the EU and aims to process & ship all orders within 1-7days, if the item is available. In Belgium we offer delivery within 1-3 days. 

You can track the package by using the track and trace code, which we send to you by e-mail after your package is shipped.

If you want to return, exchange your order or if anything is not matching your expectations, please let us know via!
You have the right to return or exchange your order within 14 days after delivery.

All returns need to be send back to our warehouse, with the return confirmation document inside the box.
You can find the return confirmation document here.